Commercial Transaction Disclosures
This page sets out transaction information for SAINO custom development and Windows products.
Effective 28 August 2026Seller and service provider
SAINO / Operator: Yusuke Sano
Contact
Use the enquiry form on this website. We generally aim to reply in order within three business days.
Address and telephone number
These details will be disclosed without delay by email or another appropriate method upon request, with enough time for you to review them before deciding whether to apply. Send a disclosure request through the enquiry form on this website.
Prices and project fees
Liora is a one-time purchase of $199 USD internationally or JPY 29,800 including tax in Japan. Prompt Canvas for Windows is a one-time purchase of US$29.99 for international customers or JPY 4,980 including tax in Japan. Auto Motion Studio is a one-time purchase of US$129 internationally or JPY 19,800 including tax in Japan. SAINO checkout supplies an individual time-limited private download after payment confirmation; Gumroad supplies the digital product from the purchase page. Gumroad may display taxes based on the buyer’s location. Custom development fees are disclosed before agreement.
Additional charges
Customers are responsible for bank-transfer fees. Liora, Prompt Canvas, and Auto Motion Studio prices do not include cloud-AI API charges, social or external-service fees, network access, additional models, speech software, paid assets, or storage hardware. Any additional charge and the responsible party are disclosed before purchase or agreement.
Payment methods
Liora, Prompt Canvas, and Auto Motion Studio can be purchased through SAINO checkout powered by Stripe or through Gumroad. The SAINO website and applications do not store card numbers. Gumroad’s terms apply to payment, receipt, and tax handling for Gumroad orders. Bank transfer is the standard method for custom projects in Japan; Stripe is available for international projects or when card payment is preferred.
Payment timing
Liora, Prompt Canvas, and Auto Motion Studio must be paid in full before the private download information is provided. Custom work generally requires a 50% deposit at agreement, with the balance due within seven days after delivery and acceptance.
Delivery and performance timing
For SAINO checkout, Liora, Prompt Canvas, and Auto Motion Studio are normally supplied to the purchase email address with a time-limited private download URL, setup information, and verification details within three business days after payment is confirmed. For Gumroad, the digital product is available from the Gumroad purchase page or receipt email after checkout. Custom-work timing is stated in the quotation or agreement.
Enquiries and formation of an agreement
Submitting the enquiry form is a request for consultation. It does not create a contract, place an order or reservation, or create an obligation to pay. For fixed-price Windows products, the final confirmation states quantity and device allowance, price and total payment, payment timing and method, delivery timing, and cancellation and refund terms. The agreement is formed when the purchaser completes full payment through Stripe or Gumroad after reviewing that confirmation. A custom-work agreement is formed after both parties accept the applicable quotation, order, contract, or equivalent document.
Cancellation and refunds
Japanese distance sales do not carry the cooling-off right applicable to certain in-person sales. This is the stated cancellation and refund policy. Custom-work terms are presented before agreement. For SAINO checkout, Liora and Prompt Canvas may be cancelled before the private download URL is sent, and Auto Motion Studio before the installer is supplied, for a full refund. Gumroad provides access to the digital product immediately after checkout, so change-of-mind refunds are not accepted after access begins; Gumroad orders are refunded through Gumroad’s systems when a refund is due. A full refund remains available where the purchaser reports within 14 days a reproducible material non-conformity preventing installation or launch on a stated supported environment, and SAINO cannot provide a correction or reasonable workaround. Auto Motion Studio also covers a blocking defect in basic video export. Statutory rights to cure, price reduction, termination, damages, or other mandatory remedies remain unaffected.
System requirements and special conditions
Liora runs on Windows 10 or 11. Local AI providers, models, Codex CLI, Claude Code CLI, and other supporting tools must be installed and configured separately. Because basic PC and AI knowledge is required, review the intended use and environment through the pre-purchase checklist and enquire before checkout if anything is unclear. Prompt Canvas 1.0.0 requires 64-bit Windows 11, a 1 GHz two-core x64 CPU, at least 4 GB RAM, 500 MB free storage, and a 1100×720 display area. Auto Motion Studio requires 64-bit Windows 10 version 1809 or later, or Windows 11, about 1.5 GB for the application, and additional space for footage, cache, and exports. The products are unsigned, and available capabilities and performance depend on the PC environment and third-party services.